Shipping policy

Shipping Policy

Thank you for shopping with us at Ancorly. We are committed to delivering your order as quickly and safely as possible.

Processing Time

All orders are processed within 1–2 business days (excluding weekends and holidays). Once your order has been processed, it will be shipped out promptly.

Shipping Time

After processing, orders typically take 8–10 business days to arrive, depending on your location.

Shipping Locations

We currently ship to customers within the United States. If you are located outside of this region, please contact us before placing your order.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your delivery.

Delays

While we aim to meet the estimated delivery times, delays may occasionally occur due to factors outside our control such as customs, carrier delays, or high demand periods.

Incorrect Address

Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Stolen Packages

We are not responsible for lost or stolen packages marked as delivered. If you experience any issues, please contact the shipping carrier directly.

Contact Us

If you have any questions regarding your order, feel free to contact us and we’ll be happy to assist you.